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Medical Assistant - Bergen Family Medicine

Job in Rochester, Kent County, NE19, England, UK
Listing for: Rochester Regional Health
Full Time position
Listed on 2026-03-07
Job specializations:
  • Healthcare
    Healthcare Administration
  • Administrative/Clerical
    Healthcare Administration
Job Description & How to Apply Below

Job Title: Medical Assistant

SUMMARY

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.

RESPONSIBILITIES Clinical Support
  • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
  • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
  • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
  • Assist providers and nursing staff during procedures and clinical care activities.
  • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
  • Provide patient education and instructions under provider or RN guidance.
  • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
  • Order and track clinical supplies; assemble information packets and support provider communications.
Patient Interaction & Administrative Duties
  • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
  • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
  • Escort patients to ancillary services (e.g., lab, radiology) as needed.
Team & Practice Support
  • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
  • Compile data from patient records for quality assurance and improvement activities when requested.
  • Process payments and charge entry; manage non-clinical office supplies and distribute mail.
  • Perform other duties as assigned to ensure smooth practice operations.
PREFERRED QUALIFICATIONS
  • Associates degree preferred.
  • 2 years of pre-hospital care activities or acute/critical care experience preferred
  • Strong customer service, computer, and communication skills
  • Medical Assistant Certification preferred
  • For Elder ONE Employment: 1 year experience with frail, elderly population preferred
PHYSICAL REQUIREMENTS

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects;
Requires frequent walking, standing or squatting.

PAY RANGE

$17.85 - $19.50

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