Store Associate

We have an exciting opportunity for a Store Associate to join our friendly team in Rochester

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store.

Store

Location:

94—96 High Street, Rochester, Kent, ME1 1JT

Hours: 21 hours

Permanent – Part time

• Excellent Customer Service
• Visual Merchandising
• Organising Stock, Pricing and Steaming stock before going on the shop floor.
• Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

• Experience of working in a retail environment due to the nature of the store.
• Experience of cash handling
• Working in a customer service environment
• Experience of working on own initiative
• Knowledge of working in a fashion environment
• Basic IT skills

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion.

We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our Holiday Plus scheme
• Service related sick pay from day 1
• Cycle2work scheme
• Interest free season ticket loans
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

* T&C's apply based on contract

• Reference number:23776
• Job Title:
  
  Store Associate
• Location:
  
  Rochester Branch
• Contract type:
  
  Permanent
• Hours:
  
  21
• Salary:£13.45
• Closing Date:4 October 2026
• Interview Date:16/10/26