Commercial Director Of Operations

Are you a systems-minded leader who thrives behind the scenes, making everything run like clockwork? The Delia Group is expanding our commercial real estate division, and we’re looking for a sharp, organized, and proactive Commercial Director of Operations to help us scale efficiently and effectively. This is the perfect role for someone who already understands commercial transactions and platforms — and is ready to take full ownership of day-to-day operations.

If you’re driven, detail‑obsessed, and always one step ahead, this is your opportunity to make a high‑impact contribution at one of Southeast Michigan’s fastest‑growing real estate teams.

• Salary Range: $100,000–$125,000
• Bonus Opportunities: based on performance
• PTO: and room to grow in a rapidly expanding company

• Transaction Coordination: Manage all commercial deals from executed contract to close, tracking deadlines, organizing documents, and overseeing due diligence.
• Marketing Oversight: Maintain listings across platforms like Loop Net, Crexi, MLS, and more. Coordinate property brochures, digital ads, and social media posts.
• Systems Management: Keep all files and folders organized, update templates, and maintain a clean digital infrastructure for deals and client data.
• Team Leadership: Manage and hold accountable a team of Virtual Assistants. Handle basic payroll, track task progress, and ensure all responsibilities are completed accurately.
• Client & Team Communication: Monitor the team inbox, ensure timely follow‑up, and act as a liaison between clients, vendors, and internal staff.
• Website & Brand Maintenance: Keep our website current and professional by updating listings, bios, and marketing content.
• Deal Support: Help prepare and submit LOIs and other documents. Stay ahead of what the team needs to close business quickly and correctly.

• Prior experience in commercial real estate operations is required.
• Tech‑savvy and organized — you know your way around CRM systems, transaction platforms, and online listing portals.
• A mindset that says, “If I see it, I solve it.”
• Excellent communication skills — both with clients and internally.
• Financially literate and confident, managing simple payroll and data accuracy.
• Calm, confident, and capable of handling a high volume of moving parts.
• A service‑first attitude and the ability to lead without ego.