Director; Technical Partner Enablement

Director, Partner Enablement

Location: Remote, USA

Compensation: $- $ (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.

Employment Type: Full-Time

Benefits Offered: Vision, Medical, Life, Dental, 401K

One Stream Software is looking for a Director of Partner Enablement (PE) to join our Partner Enablement team. The PE team is comprised of trusted advisors and strategic resources within the One Stream partner and customer community, responsible for presenting solution options and plans to deliver One Stream solutions efficiently and effectively. The PE group maintains strong relationships with Alliances and Support to ensure partners are seeking client reference ability and retention.

The Director, PE will be a vital member of the Customer Support & Remote Consulting (CSRC) organization with a strategic focus on managing a global team the North America. A key pillar of this role is the ability to fully understand the resources needs on a given project and ensuring needs are satisfied. This position will work closely with all Customer Support and Remote Consulting (CSRC) leaders, ensuring knowledge is flowing through all parts of the organization so that customer project projects are successful and have a solid foundation for future use cases.

The Director, PE will continuously identify and execute on ways to work with our partner community throughout their enablement journey, both directly within their team and more broadly, in CSRC.

• Responsible for Partner Enablement team oversight on new implementation partners in successful delivery of their initial project, to include:
  • Leading of or assistance to leading partner in design sessions/workshops.
  • Review and ratification of partner led designs.
  • Regular and proactive support of solution build.
  • Review of applications for build in conformance with One Stream best practices.
  • Assistance to partners in completion of performance testing.
  • Other ad-hoc assistance to partners during implementations.
• Responsible for review and approval of other team members' work.
• Serve as primary liaison with GSI and Public Sector partners.
• Oversee Partner Enablement team and assist, when needed, in scoping of implementation projects.
• Coordinate with leadership in CSRC team to ensure project task assignment coverage (remote consulting areas).
• Monitor partner progress, performance and growth, to include:
  • Participate in partner onboarding calls.
  • Monthly status calls with assigned partners.
  • Review support tickets submitted by partner.
  • Assist with Center of Excellence (COE) development, as requested.
  • Escalations of concerns to appropriate management/parties.
  • Serve as primarily escalation point of team member concerns to other One Stream teams and management.
• Participate in One Stream events involving the partner community, such as:
  • Present at Splash partner summit track, as appropriate.
  • Participate in development and presentation of Partner Summits, and other ad-hoc partner events.
• Participate in One Stream knowledge/best practices/documentation development and dissemination:
  • Knowledge Base article authoring.
  • Monitoring partner community forum.

• Bachelor's Degree in Accounting, Business, Finance, Information Systems, Computer Information Systems (CIS), Mathematics, or a related field. Equivalent work experience will also be considered.
• 7-10 years of experience in Corporate /Enterprise Performance Management (CPM/EPM), with a strong understanding of financial systems and performance management solutions.
• 5+ years of leadership experience
  , including direct management of teams, with a proven ability to lead, mentor, and develop high-performing professionals.
• Demonstrated experience managing global teams
  , including cross-functional collaboration across different time zones and regions.
• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and MS Project, with the ability to create and manage project plans and presentations effectively.

• Master's Degree in Business Administration, Accounting, Finance, or Information Technology is highly desirable.
• Hands-on experience with one or more of the following CPM platforms
  • One Stream
  • Oracle Hyperion (HFM, FDM, Planning, Essbase)
  • SAP BPC (Outlook Soft), SAP BPC/BOFC (Cartesis)
  • IBM Cognos
  • Other comparable EPM solutions

• Exceptional presentation and communication skills
  , with the ability to convey complex concepts clearly to both technical and non-technical audiences.
• Strong business acumen and a strategic mindset, with the ability to align partner enablement initiatives with broader organizational goals.
• Demonstrated ability to influence and lead diverse teams
  , fostering collaboration and driving results across global teams.
• Proven track record in building and scaling high-performance teams
  , including talent acquisition, development, and retention.
• Advanced analytical and critical thinking…