Spa Associate Front Desk

Job Overview

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client’s month. Spa Associates are the face of the spa, dedicated to creating 5‑star experiences for every client.

• Opportunity – Stress‑free membership model; boosted pay with commissions and a supportive environment.
• Convenience – A variety of shifts to accommodate your lifestyle.
• Training & Growth – Live sales training webinars and opportunities for advancement to Lead Spa Associate or Management.

• Meet membership sales goals.
• Maintain detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, building lasting connections.
• Communicate sales, promotions, and service options effectively.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

• High school diploma or equivalent (required).
• 18 years old or older.
• Exceptionally organized with great attention to detail.
• Strong team player able to work independently with minimal supervision.

• Competitive compensation: $14.00 – $15.00 per hour plus commissions ($10 per membership, 10% product).
• Bonus potential during holiday seasons.
• Career advancement opportunities.
• Ongoing training.
• Flexible hours for part‑time or full‑time schedules.
• Positive and professional work environment.
• Employee discounts on products, services, and gift cards.
• 401(k) with matching.
• Health insurance.

Rochester Hills or Lake Orion, Michigan.

Full‑time (entry level).

Entry Level

• Other
• Restaurants (industry classification)

Hand & Stone Massage and Facial Spa is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, pregnancy, gender identity, sexual orientation, age, disability, genetic information, or any other protected status in accordance with applicable law.