Medical Administrative Assistant - Multiple Departments

This is a hybrid position and must be located within 100 miles of the Rochester Mayo Clinic campus for occasional on-site expectations based on business needs.

Applicants are not applying for a specific area.

Qualified applicants are pooled for consideration by any/all active hiring managers.

Your availability will be further discussed at the time of an interview.

Medical Administrative Assistants apply expertise to perform a variety of clinical and non-clinical administrative support tasks and skills including:

• Requesting and managing the flow of patient materials
• Coordinating appointment schedules
• Scheduling, coordination, and follow-up tasks for meetings, events, and professional travel
• Managing calendars
• Preparing documents and presentation materials
• Processing invoices and reimbursements
• Composing and/or transcribing correspondence/documents
• Supporting departmental projects/activities
• Creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts
• Answering telephones and providing related follow-through
• Supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient
• Exhibits initiative, proficiency, and adaptability to optimize the time of those supported
• Strong organizational, communication, and interpersonal skills
• Commitment to quality and excellence in service
• Confidentiality and professionalism
• Accountable for ensuring accuracy and completeness through attention to detail
• Accuracy and thoroughness in all patient-related activities

For a peek into the position and responsibilities of a Medical Administrative Assistant, check out this video: