911 Dispatcher/Radio Communications Operator
Listed on 2026-01-11
-
Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief, Bilingual, Clerical -
Government
Emergency Crisis Mgmt/ Disaster Relief, Bilingual
Working Title:
911 Dispatcher Job Class:
Radio Communications Operator Agency:
Public Safety Dept
- Job : 91056
- Location :
Rochester - Telework Eligible :
No - Full/Part Time :
Full-Time - Regular/Temporary :
Unlimited - Who May Apply :
Open to all qualified job seekers and DPS employees eligible to bid. Eligible bidders (permanent, classified employees in the same job classification) should apply through self-service and confirm their bid by emailing megan.lund.us by 11:59 PM 01/12/2026. - Date Posted : 01/06/2026
- Closing Date : 01/20/2026
- Hiring Agency/Seniority Unit :
Public Safety Dept / Public Safety-LELS - Division/Unit :
Rochester District 2100 / Roch Region Comm Team 1 - Work Shift/Work Hours :
Rotating Shift - Days of Work :
Rotating - Travel Required :
No - Salary Range : $30.43 - $39.35 / hourly; $63,537 - $82,162 / annually
- Classified Status :
Classified - Bargaining Unit/Union : 227 - LELS U17 Public Safety RCO/LELS
- FLSA Status :
Nonexempt - Designated in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
700/) :
Yes
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This posting may be used to fill multiple openings.
To provide communications for all agencies which utilize the State Patrol Communications System and to assist agencies in processing criminal information. Receive emergency calls from the public requesting police, fire, medical or other emergency services. Determines the nature and location of the emergency; determine priorities, and using a Computer Assisted Dispatch (CAD) system. Maintains contact with all units on assignment, maintains status and location of all units.
Answers non‑emergency calls for assistance and information. Also enters and updates and retrieves information from a variety of computer systems and monitors several complex public safety radio frequencies (VHF/800
Mhz). Operates a variety of communications equipment, including radio dispatch consoles, E911 telephones and computer systems in 24/7 facilities. Assists the public in obtaining the assistance or information they require pertaining to emergency and non‑emergency situations.
The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E‑Verify.
Minimum QualificationsSuccessful applications will have the following:
One (1) year experience in a high‑volume customer service‑related field OR
Post‑Secondary certificate OR
One (1) year experience as a dispatcher for public safety or military entity, OR
911 Telecommunications Certificate or equivalent and (6) months customer service experience or law enforcement experience.
AND:
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