Digital Product Designer - UX

# Digital Product Designer - UXMayo Clinic, Rochester, USA Healthcare Nonprofit Our  Pick## Why this work matters

The world's largest not-for-profit medical group practice, Mayo Clinic directly advances global health through integrated patient care, cutting-edge medical research, and physician education at massive scale.

This job was selected as “Our Pick” because the hiring organization is particularly good for the world.

View the full listing and apply →Listed 25 Oct 2026 ·
** Apply by 7 Nov 2026
** Applications are handled by Mayo Clinic, not by Hard Problems.## About Mayo Clinic Mayo Clinic is a not-for-profit healthcare organization ranked top in more specialties than any other care provider in the USA. Its Mayo Clinic Platform division advances new ways to transform healthcare through digital technologies, data, and innovation, creating digital experiences that are accessible, scalable, and designed around the needs of the people who use them.###

The role

The UX Designer is a core member of the Product Design team within Mayo Clinic Platform. The role focuses on analyzing, planning, and sequencing the interactions that people have with software, applications, and digital experiences over time. Using human-centered design practices, the designer works to understand the needs of patients, clinicians, customers, and other users, and translates those needs into experiences that are easy, clear, useful, and well-considered.###

What you would do
* Plan and conduct UX research and usability testing throughout product discovery and development, including defining research objectives, developing test plans, recruiting participants, facilitating interviews and usability studies, and analyzing qualitative and quantitative findings.
* Synthesize research insights into actionable design recommendations and communicate findings clearly to cross-functional stakeholders.
* Deliver use cases, user journeys, user flow diagrams, navigation structures, and information architecture to optimize digital products and services.
* Design experiences across browsers, responsive web applications, native apps, smart watches, kiosks, and web-connected health monitoring devices.
* Create storyboards, wireframes, interface modules and pages, prototypes, and design specifications.
* Evaluate designs against project-specific and enterprise standards, plan and facilitate usability evaluations of concepts and prototypes, and incorporate findings into iterative improvements.
* Design to meet WCAG 2.0 AA Accessibility Standards.
* Collaborate with the Product Design team to maintain, grow, implement, and refine Mayo Clinic Platform's digital design language.
* Facilitate design workshops and collaborative working sessions, synthesize divergent perspectives, and communicate design rationale to Product, Engineering, and other stakeholders.### What they are looking for
* High school diploma or GED required; 5-7 years of experience in design with demonstrated impact.
* Understanding of the Human-Centered Design (HCD) process and working knowledge of current UX methods.
* Demonstrated experience independently planning, facilitating, and analyzing user research and usability testing sessions.
* Excellent visual communication skills and the ability to clarify complex problems.
* Strong interpersonal and presentation skills, with the ability to communicate clearly to project and executive teams.
* Demonstrated use of an iterative design cycle to refine products.
* Proficiency with design tools including Adobe CS, Sketch, Figma, Mural, and InVision.
* Experience working in Scrum Agile methodology and defining user stories as part of sprint planning.
* Ability to design on behalf of people with serious and complex medical conditions.### Working…