Workforce Development, Inc Digital Navigator; LitMN

Our primary goal is to provide ongoing digital job search and career exploration assistance to the many and varied disadvantaged customers we serve on a daily basis. The Digital Navigator will provide these services to customers through our drop-in/phone/email Triage Service. Referrals to community supports which fall outside of our scope of service will also be included, as will referrals to Career Planners for enrollment into programmatic resources.

Customers interested in pursuing Northstar Digital Literacy will be referred to our local Adult Basic Education partner. Interactions between the Digital Navigator and customers will be case-noted in our data management system, and the Digital Navigator will work closely with the rest of our Rochester team to provide these services. Digital Navigation Corps aims to provide digital job readiness skills and create pathways of economic opportunities for adults 16 years and older from low-income and historically under-invested communities.

Digital Navigation Corps is a program of Literacy Minnesota, an organization that connects people to transformative learning, sparks innovation in literacy and mobilizes change. Literacy Minnesota envisions a future where literacy eliminates injustices and strengthens communities. Digital Navigation Corps is Literacy Minnesota’s response to the digital skills-gap that impacts communities across the country. Built on a longstanding tradition of service, and pioneering the newest resources in digital learning, Digital Navigation Corps addresses critical digital literacy needs by bringing Digital Navigators to work alongside community members who are striving to reach their professional goals.

Digital navigators will support community members through one-on-one mentorship, classroom-based instruction, and resource guide creation and referrals. Serve PART-TIME, about 20 hours/week OR longer hours for a shorter service term. Inquire for more info.

The Digital Navigator will provide an initial screening to determine the immediate needs for each person who comes in or reaches out via phone/email looking for assistance. Following the initial screening, they will provide assistance as needed with online job search, job applications, career exploration, etc. OR referrals to community partners/supports for information or resources that fall outside of our scope of service.

Digital Navigators are able to use our internal digital tools or develop additional/supplemental tools. Workforce Development, Inc. partners with local Adult Basic Education providers to offer Northstar Digital Literacy coursework. The Digital Navigator will make ongoing referrals to Rochester Adult and Family Literacy for Northstar Digital Literacy classes. Following a very brief intake/enrollment process, the Digital Navigator will case-note their interaction with each customer including a summary of the services provided and any needed next steps.

• Relocation Allowance
• Health Coverage
• Training
• Living Allowance
• Childcare assistance if eligible
• Education award upon successful completion of service

• Permits working at another job during off hours
• Permits attendance at school during off hours

• Technology
• Education
• Community Outreach
• Community and Economic Development

• Community Organization
• Social Services
• General Skills
• Computers/Technology
• Teaching/Tutoring
• Leadership
• Education
• Team Work

• Program Type:
  Ameri Corps State / National
• Program:
  Workforce Development, Inc.
  
  - Digital Navigator (LitMN)
• Program Start/End Date: 02/16/2026 - 02/15/2027
• Work Schedule:
  
  Part Time
• Education level:
  High school diploma/GED
• Age Requirement:
  Minimum: 17 Maximum: 99
• Program Locations: MINNESOTA
• Languages:
  
  Bilingual skills helpful.
• Accepting Applications:
  From 12/25/2025 To 01/12/2026

Jakki Trihey
2070 College View Rd E
Rochester MN 55904

jtrihey
(Use the "Apply for this Job" box below)./