Team Leader, Finance & Banking

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As a Team Leader, you’ll provide leadership to a customer-centric team of associates and accelerate the seasonal tax business by managing a single H&R Block tax office. You’ll serve as the front-line manager, delivering an outstanding client experience and achieving office growth objectives. You’ll be a knowledgeable resource on tax topics and products for associates, and you’ll continue to develop your knowledge and skills.

• Provide leadership to a customer-centric team of associates and accelerate seasonal tax business by managing a single H&R Block tax office.
• Lead and develop tax office associates to deliver an outstanding client experience and achieve growth objectives.
• Serve as a knowledgeable resource on tax topics and products for associates, and continue to advance knowledge and skills.

• Multi-unit people management experience in the retail, restaurant, banking, or related industry
• 2+ years as a Tax Professional
• Prior experience in customer service, shift leadership, or similar role
• Experience supervising or managing people
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
• Annual continuing education to meet IRS and applicable state requirements
• Computer proficiency with MS Office
• Ability to work independently with minimal supervision
• Customer-centric mindset; passionate, determined, and resilient
• Flexible with work schedule and assignments based on business needs
• High school diploma or equivalent or higher

• Employee Assistance Program with Health Advocate
• Better You wellbeing program
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
• Check available benefits at

At H&R Block we are committed to building a Connected Culture — trust, care, and connections guide how we work together. We aim to create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. You’ll be immersed in an exceptional work environment that is recognized on Best Companies lists, with colleagues who are committed to helping each other grow.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

The pay range for this position is $15.00 - $65.00 per hour. Local minimum wage laws apply. This information is posted to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage;

can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

• Not Applicable

• Full-time

• Information Technology

• Retail