Director, Admin Systems Transformation - Allied Health Scheduling Technology

This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Lead the technology that powers how Mayo Clinic’s workforce is scheduled

At Mayo Clinic, scheduling technology is more than an operational tool—it is essential to ensuring the right people are available in the right place at the right time to support exceptional patient care. As Director, Staff Scheduling Technology within the Office of Administrative Systems Transformation (OAST), you will shape the enterprise strategy, platforms, services, and teams that enable scheduling across one of the world’s leading healthcare organizations.

This is a rare opportunity to lead at the intersection of healthcare operations, workforce strategy, and enterprise technology. With significant responsibility for UKG and integrated technologies, you will modernize the scheduling experience, simplify complex work, strengthen platform reliability, and use automation, analytics, and innovation to deliver measurable value for staff, leaders, and the patients they serve.

Your leadership will influence how work is designed, how teams are supported, and how Mayo Clinic prepares its workforce for the future, at enterprise scale.

• Define and execute a bold enterprise roadmap for scheduling technology that improves access, flexibility, efficiency, and the workforce experience.
• Shape investment priorities by connecting workforce strategy, operational needs, enterprise architecture, and the broader Administrative Systems strategy.
• Establish clear measures of success for platform performance, reliability, adoption, customer experience, and business value.
• Anticipate emerging needs and turn them into scalable capabilities that position Mayo Clinic for the future.

• Provide executive leadership for the UKG-centered scheduling technology ecosystem and its integrations.
• Make high-impact platform decisions that balance operational continuity, regulatory requirements, customer priorities, technical sustainability, innovation, and enterprise standardization.
• Lead the full product lifecycle—from discovery and design through configuration, testing, release readiness, adoption, and optimization.
• Expand what is possible by evaluating native platform capabilities and complementary technologies when enterprise needs extend beyond current functionality.

• Serve as a trusted enterprise partner to clinical practice, Nursing, Human Resources, Finance, Information Technology, Research, Education and other functions.
• Champion the experience of frontline staff, supervisors, schedulers, and operational leaders by bringing their needs into strategy and design.
• Create meaningful channels for customer input, prioritization, solution design, testing, implementation, and feedback.
• Translate complex operational requirements into intuitive, scalable solutions that reduce administrative burden and give time back to staff and leaders.

• Reimagine and simplify scheduling processes rather than merely automating the way work is done today.
• Advance the responsible use of AI, automation, analytics, and emerging technologies to improve decisions and experiences.
• Build an innovation pipeline that moves promising ideas from discovery to implementation, measurement, and enterprise scale.
• Create a modern, intuitive scheduling experience while protecting the integrity of enterprise workforce systems.

• Build a high-performing operating model that…