Operations Supervisor- Mayo Civic Center

Operations Supervisor - Mayo Civic Center

Join Legends Global as an Operations Supervisor at Mayo Civic Center. Be among the first 25 applicants and help keep our partners front and center through a fully integrated, white‑label approach.

Legends Global is the premier partner to the world's greatest live events, venues, and brands, delivering premium services that keep partners in the spotlight. With a network of 450 venues worldwide hosting 20,000 events and entertaining 165 million guests annually, we excel in feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking.

Position:
Operations Supervisor Department:
Operations

Reports to:

Operations Manager FLSA Status:
Exempt, Salaried

• Oversee and participate in daily facility operations, including event setups, conversions, and custodial functions, ensuring compliance with task prioritization lists, event orders, timelines, and facility standards.
• Review event requirements and coordinate with Event Managers, Production, Food and Beverage Operations, and Maintenance/Engineering teams to confirm logistics and timelines.
• Supervise and participate in all large‑scale or complex set‑ups, strikes, and conversions.
• Maintain quality assurance standards through regular facility inspections and operational checklists.
• Support the Operations Manager in developing and enforcing policies and SOPs.
• Supervise Operations full‑time and part‑time staff, and contracted labor during event conversions and custodial shifts.
• Participate in the training, evaluation, and development of staff.
• Assist with scheduling, timekeeping, and attendance monitoring to ensure adequate coverage for all operational needs.
• Serve as a key liaison with internal departmental staff and other Facility departments to ensure consistent communication and high‑quality service delivery.
• Perform various duties to ensure day‑to‑day operations, such as loading/unloading delivery trucks, transporting waste, and replenishing supplies.
• Promote a culture of safety, accountability, and teamwork among operations staff.
• Monitor and report any facility maintenance issues or damages to the appropriate personnel.
• Assist in the preparation and management of the department’s supply purchasing and inventory control.
• Maintain accurate records of work orders, event reports, labor hours, and operational metrics.
• Ensure compliance with OSHA, ADA, and Minnesota Fire Code regulations and Legends Global safety policies.
• Oversee the proper handling and storage of hazardous materials and maintain required documentation (SDS, training records, permits).
• Partner with facility leadership to support sustainability initiatives, including recycling, waste reduction, and energy efficiency.
• Respond to facility and event emergencies, coordinating with internal teams and external agencies as necessary.
• Foster effective communication and collaboration with internal departments, clients, and event promoters to ensure successful event execution.
• Participate in pre‑event meetings, walkthroughs, and post‑event evaluations.
• Build and maintain positive working relationships with 3rd‑party staff, vendors, and One Roof partners.
• Participate in the building’s Manager on Duty program.
• Work extended and/or irregular hours including mornings, days, nights, weekends, and holidays as needed.
• All other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma/GED or equivalent work experience.
• A minimum of two years of experience in facility operations, event management, or a related field, with at least one year in a supervisory or leadership role.

• Advanced knowledge of event setup and conversion procedures, custodial standards, and facility maintenance practices.
• Strong supervisory skills with the ability to motivate, coach, and evaluate team performance.
• Excellent communication skills; ability to speak, read, and write in…