Quality Assurance Supervisor

Quality Assurance Supervisor – Rochester, MN

Kelly Science & Clinical is seeking a Quality Assurance Supervisor for one of our clients, a pharmaceutical manufacturer, in Rochester, MN. The overall responsibility of this role is to oversee the Quality Assurance (QA) team, manage day‑to‑day operations, support quality‑related initiatives, and provide guidance to cross‑functional teams. This role focuses on managing quality systems, ensuring product quality, developing quality team members, and driving continuous improvement initiatives across the organization.

• Supervisor and mentor QA team members, fostering accountability, compliance, and continuous improvement
• Oversee QA training, ensuring employees are equipped with GMP and the necessary skills
• Set performance objectives for the QA team and provide regular feedback and performance evaluations
• Provide QA oversight of quality events, deviations, CAPAs, and OOS Phase II investigations, make key decisions on product quality, compliance, and regulatory conformance, and elevate significant risks to leadership
• Oversight of customer complaint handling
• Review and/or approve methods, procedures, master records, executed records, reports, and protocols employed in the conduct of cGMP activities
• Support planning and execution of internal audits, external audits, regulatory inspections, and supplier audits by preparing documentation, maintaining records, and tracking responses to findings
• Assist in maintaining a Supplier Management Program
• Contribute to the Quality Management System (QMS) by developing, implementing, and continuously improving SOPs, training programs, and systems

• Bachelor’s degree in a science discipline
• At least 5+ years in a QA function within the pharmaceutical industry, including 2+ years of experience in a leadership role
• Knowledge of cGMPs or quality regulations, including 21 CFR 211 required
• Strong leadership abilities with experience mentoring and developing teams
• Previous experience leading inspection readiness and audits
• Strong knowledge of quality systems, deviation/investigation management, risk assessment, and regulatory compliance expectations

This is a Direct Hire position with pay commensurate upon applicable education and experience. If you feel you meet the above qualifications, please submit your resume for immediate consideration.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws.

A conviction does not automatically bar individuals from employment.