School Cafe Lead - Barista & Ops Supervisor

WORK SCHEDULE: 7 hours per day; 7:00 a.m. to 2:00 p.m. Monday-Friday

WORK CALENDAR:178 duty days per year

Click link to review the SNS Calendar

CLASSIFICATION:

B-2-2;
Non-exempt

Click link to review the SNS Contract
containing salary schedule.

If you have questions about the job position, contact the hiring manager.

Dale Winham, Director of Student Nutrition Services: dale.winham@rochesterschools.org

If you have questions regarding a job posting, contact the Office of Human Resources @  or emailrachel.hep install@rochesterschools.org

Job Summary:

The High School Lead- A la Carte is a hands-on leadership role responsible for coordinating the daily operations of a school based snack/coffee shop. This position assists with planning and executing the daily menu, inventory ordering and tracking, and point-of-sale (POS) processing for the operation. This position directs and trains associate staff and student workers, guarantees strict adherence to local and federal health and nutrition standards, provides outstanding customer service and serves as a positive liaison between the nutrition department, school administration, and the student body.

Essential Duties and Responsibilities:

• Ensure presentation of the shop is clean, stocked and welcoming to students.
• Ensure all beverages/snacks follow established guidelines/recipes to maintain consistency in taste, nutrition, and portion sizes.
• Prepare beverages/snacks in appropriate quantities and batch cook to help minimize waste. Use cooking techniques that maintain food quality and appeal.
• Uphold food safety protocols, including correct storage, preparation, and serving temperatures. Prevent cross-contamination and ensure safe handling of allergens and dietary accommodations.
• Assign responsibilities based on team members’ strengths and workload, ensuring production runs smoothly.
• Foster teamwork to ensure efficient production. Address concerns and troubleshoot issues as they arise.
• Guide new staff on coffee shop procedures, food and beverage preparation & portioning, HACCP guidelines, and SNS protocols.
• Regularly check food and beverage quality, portions, and presentation, ensuring beverages/snacks align with district and USDA smart snack standards.
• Respond to unexpected challenges, such as ingredient shortages, POS errors and equipment issues, while keeping production and service seamless.
• Enter coffee shop supply orders using multiple ordering platforms
• Verify quantities and properly store all deliveries.
• Oversee Coffee Shop point of sale system functions, including entering payments, processing account information, making adjustments, and completing closing reconciliation procedures.
• Maintain operational records(including HACCP logs) in accordance with USDA and district guidelines.
• Greet students and staff to create a welcoming environment
• Serve beverages/snacks quickly and accurately, ensuring all students receive their order in a timely manner.
• Promote specials, seasonal items, and events to increase engagement.
• Maintain regular communication with the High School Supervisor and district leaders regarding site operations.
• Provide clear instructions to staff for beverage/snack preparation as well as, opening and closing responsibilities.
• Approach operational concerns with patience and professionalism to maintain harmony in the team.
• Maintain open communication when adjusting tasks or handling last-minute changes.
• Recognize individual contributions and provide constructive feedback to enhance performance.
• Attend continuing education training sessions and district department meetings.
• Act as a resource for handling comments and concerns regarding the coffee shop program from internal and external parties.
• Ensure confidentiality of student account information, PIN numbers, and eligibility status.
• Other duties as assigned.

Qualifications:

• Works to establish and maintain a positive, supportive, and accepting work environment.
• Quality of work is accurate and thorough
• Complete tasks in a timely manner
• Demonstrates sound judgment and decision making
• Work habits that include organization, effective use of time, and dependability
• Positive attitude and accepts direction and feedback
• Works well and cooperates with staff, and students
• Maintains professional boundaries with parents and students
• Punctual and demonstrates consistent attendance
• Ability to maintain confidentiality
• High School Diploma or GED
• Required:
  Minnesota Certified Food Protection Manager or obtain within 6 months of hire date
• Experience in food service, preferably…