Fitting Room Specialist - Part-Time

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Wage:

Starting at $14.50/hour

Schedule:

Must be flexible to work assigned schedule between 5:00pm-9:00p.m., Monday through Friday, Saturday: 9:00am-9:00pm and Sunday's 10:00a.m.

-6:00p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be every other weekend. Average hours per week is 20 hours.

Responsibilities:

* Assures customers are receiving world class customer service and attention in the fitting rooms

* Answer all incoming calls in a friendly, professional and pleasant disposition

* Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance

* Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed

* Create daily pocket schedules, make signs for all shops

* Assist in various projects for members of the Leadership team as needed

* Development of product knowledge and partners with sales associates to help achieve daily selling goals

* Focuses on fashion trends

* Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room

* Prepares merchandise (buttons, zips, etc.) to return to the selling floor

* Be knowledgeable to answer question converting location, price and use of merchandise

* Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth

* Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills

* Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures

* Excellent written and verbal communication skills

* Ability to complete basic mathematical equations

* Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Requirements:

Customer Service

* Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"

Culture

* Approach daily tasks, projects and follow-up communication with energy and sense of urgency

* Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

* Show respect and appreciation for others and Scheels

* Arrive to work and meetings 10 minutes early

Team Mentality

* Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

* Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

* Ability to adapt to a changing work environment

* Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

* Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

* Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.

Physical Requirements /Lifting Requirements:

Must be able to sit, stand, bend at the…