Senior Catering Sales Manager

Senior Catering Sales Manager – Legends Global, Rochester, MN

Legends Global and ASM Global combine sports, entertainment, and live events expertise to deliver end‑to‑end solutions. Legends focuses on hospitality, merchandise, and attractions; ASM Global manages 350+ venues worldwide. Together they create inclusive, innovative experiences with a global reach.

Lead sales and event programming at Mayo Civic Center, working with sales staff, operational teams, and DMO partners to market, contract, and detail catering events.

• Act as senior leader and mentor to the catering sales team to achieve sales and marketing goals.
• Use sales and marketing principles to promote the facility.
• Assist Director in developing sales plans, goals, and initiatives.
• Prospect new and repeat business to achieve set goals within specified market.
• Assist catering sales and service personnel with sales/upselling strategies, service recovery, and problem solving.
• Carry out specific sales plans related to events using advertising support of the Director.
• Audit client accounts/profiles in property management system to ensure accuracy of information.
• Assist Director in ensuring sales policies are adhered to.
• Quote rates and food and beverage minimums or pricing estimates and assist with formal license agreements. Prepare and execute contracts.
• Drive strong partnership with operational departments and onsite DMO sales team.
• Uphold an active list of resources for client and internal operational use.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Thorough understanding of the menus and event offerings cost structure to meet profitability guidelines.
• Detail the food and beverage components for self‑contracted programs and assigned accounts contracted by DMO Sales Managers.
• Produce required banquet event orders and receive client approval.
• Send client pre‑event information and follow‑up information that affects booking.
• Work in tandem with Event Managers to handle pre‑event client correspondence and meetings to detail the food and beverage components of assigned/contracted events.
• Liaise with culinary and operations to ensure proper dissemination of information for event logistics.
• Coordinate menu tastings, as requested and applicable.
• Greet on‑site client representative for all assigned events and provide proper introductions and turnovers to operations.
• Work in tandem with sales and events to organize client post‑event meetings, as necessary, to gain required feedback.
• Produce necessary sales reports and tracking metrics, as required.

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate degree from four‑year college or university in hospitality, marketing, journalism, public relations, or related field preferred.
• Minimum four (4) years sales‑related experience required.
• Facility/industry experience preferred.

• Excellent communication, organizational, and interpersonal skills required.
• Ability to effectively supervise staff.
• Ability to prioritize multiple projects.
• High aptitude for figures and advanced writing skills.
• Professional presentation, appearance, and work ethic.

Proficient in Microsoft Word, Excel, and PowerPoint; working knowledge of spreadsheet software and business processing software.

• Ability to work under limited supervision and to interact with all levels of staff including management.
• Ability to work long and…