Service Representative

Job Title:
Service Representative

Location:

Rochester, MN 55901
Duration: 03 Months
Shift: 8:00 AM 5:00 PM with additional on-call hours.

Job Description:
The client is currently seeking a Delivery Driver to join a growing team.
Drivers will be responsible for ensuring safe and timely delivery of home medical equipment to patients, as well as equipment setup and education on the proper usage of prescribed equipment.

Responsibilities:
Conduct daily deliveries of home medical equipment and supplies to our customers in a safe, courteous, and timely manner.
Instruct patients on the safe and appropriate use of prescribed medical equipment.
Follow/complete patient orientation checklists during the delivery and training of new patients.
Adhere to assigned routes and time schedules.
Abide by all transportation laws and maintain a safe driving record.
Inspect and maintain the company-provided delivery vehicle and ensure the safety of the loading and unloading process.
Establish and maintain outstanding relations with patients and internal team members.
Maintain cleanliness and organization of the delivery vehicle and warehouse, adhering to all FDA protocols.
Work on-call rotation [only as needed] during evening and weekend hours to address any patient medical emergencies in accordance with company and local center policy.

Qualifications:
Maintain a valid driver's license in the state of residence
High school diploma or GED
Communicate effectively with internal coworkers and external patients
Maintain confidentiality and discretion when handling sensitive information
Promote a professional, courteous, and respectful work environment
Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds