Teller​/Member Service Representative - Rochester

Teller/Member Service Representative - Rochester

Apply locations Rochester

WM time type Full time

Posted on Posted 2 Days Ago

Job requisition

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Service Credit Union is seeking a full-time Teller/Member Service Representative
. This role is a great step for anyone interested in a banking career with growth opportunities.

Pay: $21.00, flexible based on experience.

Benefits Include:

• Great health and dental benefits starting day one!
• PTO, long-term disability, and paid holidays.
• 401k with 8% company contribution after one year of employment.
• Paid leave policy after 12 consecutive months of employment.
• Free confidential mental health support program with Talkspace
• Free identity theft protection through Identity Force
• Tuition reimbursement.
• Training and career growth opportunities.

A Day in the Life:

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Perform other job-related duties as assigned.

Experience and Qualifications:

• Cash handling experience desired.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• High school diploma or equivalent required.

At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer