Security Site Supervisor - Hospital

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Security Site Supervisor. The Security Site Supervisor provides daily leadership and oversight of Security Operations within a Healthcare facility for a high-profile customer. This role ensures a safe, secure, and Patient-Centered environment by coordinating Security Services, supporting Clinical Teams, and maintaining compliance with client policies, Joint Commission standards, (Emergency Medical Treatment and Active Labor Act) EMTALA, Centers for Medicare & Medicaid Services (CMS) requirements, and Hospital-specific procedures.

The Supervisor serves as the primary liaison between Hospital Leadership, the Security Account Manager, and frontline Officers. promoting a culture of compassion, professionalism, and trauma-informed care.

RESPONSIBILITIES:

• Manage daily Site Operations; coordinate and/or conduct site-specific on-the-job training, Client-Specific training, and annual refresher training for Security Personnel, as well as meet Allied Universal’s corporate training standards
• Outline task and responsibilities for all Security Officer and lead/supervisory roles
• Ensure that all Post Orders and Operating Procedures are followed and updated as required
• Ensure compliance with First Aid/CPR/AED training requirements
• Conduct Root Cause Analysis as needed and coordinate with client on-site investigations
• Perform access control and Visitor management audits on a daily basis
• Create and update Access Control Clearances as needed
• Complete daily site audits and compile monthly site reports in Share Point
• Plan, schedule, coordinate, and present basic and site-specific training based on monthly/quarterly training calendar or as requested by the National Training Manager
• Provide information briefings and training sessions in response to Client or Security Account Manager requests
• Maintain technical proficiency in assigned areas by reviewing policies and procedures for all Client locations
• Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement
• Maintain confidentiality of all information and data
• Review all 40 Hour on-the-job and skills testing results for all new hires to ensure proper training has been conducted
• Ensure compliance with all Job Safety Analysis and Safety Orientation requirements for all client locations
• Conduct daily patrol tour reviews
• Conduct quarterly door checks and badge audits
• Communicate staffing needs to Security Account Manager; assist recruiters in identifying, interviewing, and hiring quality candidates
• Develop Staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
• Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
• Utilize Win Team for scheduling, and to produce reports (such as Scheduling Activity Report) that require interpretation and action for effective business management

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if you will be driving a company-owned or…