Receptionist - Rochester-Spencerport NY

Receptionist - Rochester-Spencerport NY

Bio Life Plasma Services is hiring a Receptionist at our Rochester‑Spencerport facility. The role supports plasma collection, donor interactions, and center operations.

Every day, the donors you meet will motivate you. The high‑quality plasma you collect will become life‑changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.

• You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills.
• You will assist donors with appointments; create or pull donor record files.
• You will provide customer service to donors (external) and fellow employees (internal).
• You will maintain an orderly filing system, purging records.
• You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures.

• High school diploma or equivalent.
• Ability to walk and/or stand for the entire work shift.
• Will work evenings, weekends, and holidays.
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
• Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance.
• Because of potential exposure to blood borne pathogens (risk level
  1), 90% of work tasks require prolonged glove wear.
• 1 or more years minimum experience working in a customer or patient facing role is helpful.

Every day at Bio Life, we feel good knowing that what we do helps improve the lives of patients with rare diseases. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast‑paced, friendly environment.

• Location:
  
  USA - NY - Rochester.
• Job type:
  Full time.
• U.S. Starting Hourly Wage: $18.00.
• Benefits:
  Medical, dental, vision insurance; 401(k) plan with company match; short‑term and long‑term disability coverage; basic life insurance; tuition reimbursement; paid volunteer time off; company holidays; well‑being benefits; up to 80 hours of sick time; up to 120 hours of paid vacation.
• Certified as a Global Top Employer, Bio Life offers stimulating careers, encourages innovation, and strives for excellence in everything we do.

EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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