Mail Clerk ; Onsite - Day Shift

Position: Mail Clerk I (Onsite - Day Shift)
Location: City of Rochester

Job Summary

Location:

Court St. office, Rochester, NY.

Shift: Monday‑Friday 8:30 AM – 5:00 PM.
This onsite position involves sorting, delivering, and managing mail, as well as performing a variety of administrative tasks.

Responsibilities Level I – All Regions

• Sorts all incoming mail and packages by department and delivers on a timely basis. May scan incoming mail to recipients/departments.
• Obtains signatures for verification of receipt of all special delivery packages (e.g., UPS, Fed Ex).
• Using automated equipment, folds, inserts, and seals for delivery all monthly bills, notices, etc.
• Processes all outgoing mail through automated mailing equipment and meters.
• Performs manual insertion and metering as needed.
• Performs manual presort of books and letter jobs.
• Prepares non‑metered mail for processing by third‑party vendors.
• Maintains high standards of integrity and supports the Lifetime Healthcare Companies’ mission and values.
• Adheres to corporate privacy policies and procedures, maintaining privacy of member data.
• Ensures regular and reliable attendance.
• Performs other functions as assigned by management.

Additional Functions (Level II) Buffalo

• Completes mail merge tasks including printing, inserting, and mailing of special mailings. Assists on special projects to include kitting of envelopes.
• Monitors postage business reply and all postage accounts to ensure proper dollar funds are available.
• Monitors USPS accounts on Business Customer Gateway.
• Codes, copies, and files all incoming vendor invoices and ensures they are sent to manager.
• Receives all purchase order–related deliveries into Workday.

Utica

• Verifies data from incoming surveys.
• Receives all purchase order–related deliveries into Workday.
• Maintains floor copiers, delivers supplies, cleans, and addresses basic break‑fix issues.
• Assists facilities team with moves and room setups.
• May assist with building service needs in the absence of Facilities team members.

Rochester

• Scans and verifies data from incoming surveys.
• Scans and archives inbound health plan member applications.
• Supports the role of Quality Specialist.

Syracuse

• Receives all purchase order–related deliveries into Workday.
• Coordinates inbound and outbound shipments for retrieval of employee equipment.
• Maintains floor copiers, delivers supplies, cleans, and addresses basic break‑fix issues.

Minimum Qualifications

NOTE:

We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision‑making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.

• High school education or equivalent (GED/Vocational experience) with mail room/data processing experience preferred.
• Good visual acuity and manual dexterity, able to stand, sit and walk for prolonged periods of time.
• Computer literate in Microsoft Office, familiarity with equipment‑driven programs, excellent typing skills.
• Good communication and interpersonal skills; ability to professionally interact with all levels of employees, up to senior management.
• Superior attention to detail.
• Ability to work in group as well as individual settings.

Level II Additional Qualifications Buffalo / Syracuse / Utica

• Familiarity with PO receiving tools within Workday.

Utica / Syracuse

• Familiarity with multi‑function device (print/scan/copy) maintenance.

Rochester

• Familiarity with Kodak scanning hardware and software.

Physical Requirements

• This is a physically active role requiring daily actions including walking, standing, bending over, crouching, kneeling, reaching overhead, pushing/pulling items, and repetitive motion.
• Ability to lift, carry, push, or pull up to 50 pounds.
• Ability to read, hear, understand, and clearly communicate instructions/directions.
• Manual dexterity including fine finger motion required.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Compensation

Minimum: $18 /hr – Maximum: $21.60 /hr. The posted salary range reflects one component of our total rewards package, which may include group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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