Receptionist - Pieters Family Center

Overview

Responsible for answering telephones, greeting guests and other tasks associated with managing reception area and supporting program operations. To support and promote the mission, vision and values of Heritage Christian Services, Inc. This is a part time position.

Pay for this position: $17.08 / hr - $19 / hr

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting

• Answer and route calls using a multi-line phone line in a professional and courteous manner.
• Take and manage registrations for classes, programs and therapy services.
• Assist with basic administrative tasks such as data entry, filing, scanning, and preparing routine reports.
• Manage building and room calendars to support daily operations and program coordination.
• Order, receive and manage office and household supplies, ensuring adequate inventory levels.
• Process new memberships and renewals, including accurate data entry and documentation.
• Maintain a clean, welcoming and well organized reception and lobby area.
• Receive, manage and document payments
• Provide quality front end customer service and support customers.
• Identify customer service issues or operational concerns and communicate them to appropriate staff in a timely manner.
• Follow PFLC building opening and closing procedures and support PFLC activities, programs, and events as needed.

• Outgoing, excellent communication skills
• Knowledge of Microsoft office products
• Ability to multi-task
• Basic knowledge of VOIP phone systems.

Our Commitment to Equity and Justice

We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.