Lead Medical Support Assistant – Scheduling & Operations
Listed on 2026-10-15
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Administrative/Clerical
Healthcare Administration -
Healthcare
Healthcare Administration, Medical Office
U.S. Department of Veterans Affairs in Rochester, NY seeks a Supervisory Medical Support Assistant (PACT) to oversee scheduling and clinic support across VA Finger Lakes Healthcare System.
This GS-08 role reports to Health Administration Services and supervises MSA staff at the Rochester Outpatient Clinic. The incumbent will extract data for performance reports, coordinate with specialty care teams, train staff on scheduling policies, and ensure timely consult processing while maintaining
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