Universal Banker - Branch

Flex Staff | Varies
Rochester, NY 14604, USA

40 hours

Monday – Saturday with a day off during the week. Branch hours are Monday & Thursday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., Friday 9:00 a.m. – 6:00 p.m., and Saturday 9:00 a.m. – 1:30 p.m. Must be flexible to meet current and future business needs.

$22.02 per hour

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth!

Something wonderful happens when you love what you do. So consider a career ce 2010, ESL has been consistently ranked one of the Best Workplaces in America by Great Place to Work ®. Great Place to Work and Fortune magazine have recently places ESL on these prominent national lists as well:

Best Workplaces for Millennia ls

Best Workplaces for Women

Best Workplaces in Financial Services and Insurance

• Best Workplaces in New York State

Additionally, for more than a decade, ESL has been a “Rochester’s Choice” award winner and a “Training Top 125” recipient!

ESL is currently seeking Universal Bankers to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.

As a Universal Banker at ESL you will:

• Create a positive face to face member experience
• Build long lasting relationships with members
• Work in both a Teller or Relationship Banker position depending on branch needs

Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner

Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions

Educate and Refer a variety of products and services to members

Assist members with accounts, loans, fraud and maintenance

• Learn about the banking and finance industry
• Gain exposure to career opportunities at ESL

ESL has 25 branch locations throughout the Rochester region.

Central District

• Chili
• Batavia
• Canandaigua
• Cobblestone Court
• Brockport
• Culver Ridge
• Goodman
• Lake Ave
• Penfield
• Hudson Ave
• Long Pond
• Pittsford
• Merchants Walk (Rochester)
• Twelve Corners
• Newark
• Mt. Read
• Webster
• Webster
• Victor
• Ridgeway
• Bull's Head (Rochester)

• One year in sales/service in the financial services, retail, professional services worker industries
• High School diploma or High School equivalency diploma required
• Strong communication, problem solving and decision making abilities
• A high degree of flexibility to support branch needs
• Proficient in building customer and peer relationships
• Proficient in PC applications
• Understanding of banking products and services preferred
• Notary preferred; if not obtain within 12 months of filling role
• Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL
• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Why work at ESL?

ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.