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Office Coordinator

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Culligan International
Full Time position
Listed on 2026-01-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Account Manager, HelpDesk/Support
Job Description & How to Apply Below
Location: City of Rochester

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
We Offer
  • Compensation
    • Listed pay includes hourly base pay and performance bonuses.
    • Annual performance review with merit increase.
  • Benefits
    • Health, dental, vision, and pet insurance.
    • Paid time off.
    • Retirement plan with competitive company match.
  • Advancement
    • Internal promotions with ongoing paid professional development.
    • No degree is required. We offer a 4‑week paid training program.
  • Perks
    • A typical schedule does not include weekends or late evenings.
    • Employee appreciation lunch at our favorite local spot.
    • Open door policy with the owner.
A Day in the Life of an Office Coordinator
  • Manage delivery and service scheduling, maximizing customer service and efficiency of company resources.
  • Coordinate installations between the sales and service teams. Maintain equipment service schedules.
  • Follow up and manage service issues.
  • Cultivate relationships with customers, providing proactive service and addressing customers inquiries and complaints.
  • Maintain comprehensive records of customer interactions, scheduling issues, and service concerns.
  • Communicate scheduling changes internally and with affected customers.
  • Maintain the office calendar. Handle over‑the‑counter customer orders.
Requirements
  • No degree or certification is required. Office, admin, or customer service experience is required.
  • High school diploma is required.
  • Moderate proficiency in Microsoft Word and Excel.
Culligan - Overview
  • As the world’s leading water experts, we deliver high-quality water solutions to residential, commercial, and industrial customers.
  • Culligan International offers technologically advanced, state‑of‑the‑art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole‑house filtration systems.
  • We celebrate our employees by focusing on increasing pay, offering benefits, and providing opportunities for skills training.
Culligan - Values
  • Serve Others
  • Put Relationships First
  • No Jerks
We believe in Hiring Transparency—because your time and effort deserve respect. Here’s what you can expect when you apply with us:
  • A phone call within 24 hours
  • An in‑person interview within 48 hours
  • An offer letter—and lunch with the owner—within 7 days
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