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Client Success Specialist, Insurance Services

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Paychex
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22.02 USD Hourly USD 22.02 HOUR
Job Description & How to Apply Below
Location: City of Rochester

Paychex in Rochester, NY is seeking a customer service professional to support one or more Paychex products, delivering high-quality service via phone, email, chat, and other channels.

You will build knowledge of Paychex products and procedures, handle inquiries to SLA, and mentor teammates while maintaining accurate records. The role emphasizes teamwork, growth, and a positive customer experience.

Starting base pay is $22.02 per hour with total rewards based on location, skills, and experience.

The Client Success Specialist, Insurance Services position in the Sales field is open for applications.

Join us at Paychex as our next Client Success Specialist, Insurance Services in City of Rochester, NY, United States.

We are currently recruiting a Client Success Specialist, Insurance Services for our team in City of Rochester, NY, United States.

This is a strong role to take on the Client Success Specialist, Insurance Services role at Paychex.

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