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Client Services Specialist — Product Expert & Mentor

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Paychex Deutschland GmbH
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 25000 - 39000 USD Yearly USD 25000.00 39000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Paychex in Rochester, NY, is seeking a customer service professional to support Paychex products via phone, email, and chat. You will follow SLAs, document interactions, and mentor newer teammates.

You will develop product knowledge, identify process improvements, and handle data input with priority and organization. A Bachelor's degree is preferred; compensation includes a comprehensive rewards package and benefits.

We would love to welcome a new Client Services Specialist — Product Expert & Mentor to our team in City of Rochester, NY, United States.

We are currently recruiting a Client Services Specialist — Product Expert & Mentor for our team in City of Rochester, NY, United States.

This is an excellent opportunity to take on the Client Services Specialist — Product Expert & Mentor role at Paychex Deutschland GmbH.

As a Client Services Specialist — Product Expert & Mentor, you will play an important part at Paychex Deutschland GmbH in City of Rochester, NY, United States.

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