Customer Experience Programs Manager - Front-Line Impact
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Service Rep
T-Mobile USA, Inc. in Rochester, NY is seeking a role that manages the planning and execution of initiatives impacting customer experience across sales and care channels.
You will lead cross-functional teams to design and implement solutions ensuring readiness and flawless launch for customer-facing projects. The role owns front-line readiness, resolves customer-impacting issues, and aligns with senior business owners.
As a Customer Experience Programs Manager
- Front-Line Impact, you will play an important part at T-Mobile in City of Rochester, NY, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience Programs Manager
- Front-Line Impact role in the description above.
We appreciate your interest in this position.
Join T-Mobile and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).