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On-Site Support Specialist: Client Care & CRM Advocate

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Pplfirst
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 34000 USD Yearly USD 28000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Public Partnerships LLC (PPL) is hiring an In Office Support Specialist for our Rochester, NY satellite office. You will handle inquiries, resolve issues, and guide clients and personal assistants through program policies and services.

The role is on-site, Monday–Friday, 8:00am–5:00pm EST. Requirements include a high school diploma, 1+ year of customer service experience, and preferred bilingual Spanish skills.

As a On-Site Support Specialist:
Client Care & CRM Advocate, you will play an important part at Pplfirst in City of Rochester, NY, United States.

Join Pplfirst and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the On-Site Support Specialist:
Client Care & CRM Advocate role at Pplfirst, based in City of Rochester, NY, United States.

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