Front-End Customer Service Lead — Train, Coach & Delight Customers
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Bilingual -
Retail
Customer Service Rep, Retail Associate/ Customer Service
Tops seeks an enthusiastic Full-Time Assistant Customer Service Manager Store #460 in Rochester, NY. The role focuses on delivering exceptional customer service, training staff, and ensuring smooth front-end operations.
The ACSM supports the CSM as a goodwill ambassador, handles scheduling, and upholds safety, sanitation, and policy compliance. The position requires strong communication, basic math, and computer skills, with potential for advancement.
Are you ready to take on the Front-End Customer Service Lead — Train, Coach & Delight Customers role at Tops?
Full responsibilities and requirements are described in the listing above.
Learn more about the Front-End Customer Service Lead — Train, Coach & Delight Customers role in the description above.
We appreciate your interest in this position.
Join Tops and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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