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Night Shift Facilities Dispatch & Emergency II

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: 001 University of Rochester
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Clerical
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Night Shift Facilities Dispatch & Emergency Support II
Location: City of Rochester

University of Rochester is seeking a Night Shift Operations Support Specialist to provide dispatch and communications for campus and affiliates. You will handle high-volume inquiries by phone, email, and web, dispatch work orders, and monitor building alarms across systems.

The role requires a High School diploma, 2 years in facilities/customer service, and NIMS certification within a year. You must be able to remain calm under pressure, use Microsoft Office, and coordinate with on-call staff

This role is for the Night Shift Facilities Dispatch & Emergency Support II role at 001 University of Rochester.

The position is based in City of Rochester, NY, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 40.000 - 55.000.

We aim to respond to suitable candidates as soon as possible.

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