Customer Experience Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep
Paychex is seeking a Customer Service Representative to provide top-notch support to clients across multiple channels, including phone, email, and chat. The role emphasizes timely issue resolution and adherence to service level agreements while utilizing Paychex software and processes.
The successful candidate will maintain a basic working knowledge of Paychex products, input data accurately, and document all client interactions to ensure reliable service delivery. Bachelor’s degree is preferred.
This posting is for the Customer Experience Specialist role at Paychex, based in City of Rochester, NY, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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The position is based in City of Rochester, NY, United States.
This opportunity is part of our work in Human Resources, Sales.
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