Senior Call Center Specialist - Patient Access & Support
Listed on 2026-10-07
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
The University of Rochester is seeking a Call Center Representative III in Rochester, New York. This full-time position involves providing high-quality communication support services to patients, including registration and scheduling services. The ideal candidate will have at least 2 years of call center experience and a commitment to patient care.
Responsibilities include handling complex inquiries, monitoring appointment schedules, and ensuring efficient communication within the medical center. Join a dedicated team in a welcoming environment focused on values like equity and integrity.
Our organisation is growing, and we are hiring a Senior Call Center Specialist - Patient Access & Support in City of Rochester, NY, United States.
We appreciate your interest in this position.
Join University of Rochester and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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