Patient Concierge & Visitor Lead
Listed on 2026-10-08
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Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Location: City of Rochester
The University of Rochester is seeking Ambassadors for patient and visitor services across multiple UR Medicine locations. You will be the first point of contact, providing information, way finding, and assistance, while supporting safety and HIPAA requirements.
Responsibilities include handling inquiries, guiding visitors, coordinating transportation, and maintaining accurate visitor records. Ideal candidates have strong communication skills and a calm demeanor in stressful situations.
We invite applications for the Patient Concierge & Visitor Experience Lead position located in City of Rochester, NY, United States.
The Patient Concierge & Visitor Experience Lead position in the Management & Operations, Sales field is open for applications.
We have an opening for a Patient Concierge & Visitor Experience Lead in City of Rochester, NY, United States within Management & Operations, Sales.
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