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Technical Customer Support Specialist

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Transcat
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 33000 USD Yearly USD 28000.00 33000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Transcat is seeking a Customer Service Representative to serve as a conduit between operations, sales, and customers. The role focuses on managing tickets, requests, lead escalation, quotes, and item status, with independent decision-making to communicate proactively and prioritize work.

Essential duties include controlling service workflow, driving timely customer deliverables, and maintaining accurate records across systems.

Step into the Technical Customer Support Specialist role at Transcat in City of Rochester, NY, United States and grow with us.

Consider building your career as a Technical Customer Support Specialist at Transcat.

The Technical Customer Support Specialist position in the Management & Operations, Sales field is open for applications.

We have an opening for a Technical Customer Support Specialist in City of Rochester, NY, United States within Management & Operations, Sales.

This role, Technical Customer Support Specialist at Transcat, could be your next opportunity.

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