Academic Administrator II

Location: City of Rochester

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
** Job Location (Full Address):
** 255 Crittenden Blvd, Rochester, New York, United States of America, 14642
** Opening:
** Worker Subtype:

Regular Time Type:

Full time Scheduled Weekly

Hours:

40

Department:600221 SON Staff/Education Programs

Work Shift:

UR - Day (United States of America)
Range:

UR URG 108 HCompensation Range:$24.91 - $34.87
* The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
*** Responsibilities:
** GENERAL PURPOSE  Reporting directly to the Senior Manager of Student Affairs, the Student Support Specialist plays a vital role in supporting students in workforce investment programs, such as the UR Nursing Scholars and Career Pathways Training (CPT) programs. This position serves as the primary point of contact for student participants and collaborates with hospital partners, workforce investment organizations, and internal departments to ensure smooth program operations, effective communication, and accurate data reporting.

This role also supports continuous program improvement through data collection, evaluation, and stakeholder engagement.
The Student Support Specialist also oversees all mandatory student compliance items for new and continuing students for both the undergraduate and graduate programs. With minimal direction, the Student Support Specialist works with necessary stakeholders, manages many systems, maintains accurate records of all requirements and related deadlines, and communicates to necessary constituents in a timely fashion.
The Student Support Specialist is also an integral member of the Student Affairs Office, which fosters a welcoming and supportive community for all students at the University of Rochester School of Nursing. As student success advocates with an open-door policy, the Student Affairs team employs a holistic approach that encourages students to connect beyond their academics, challenge them as they cultivate a foundation of resilience, and empower them as they navigate through their journey as healthcare professionals.

The responsibilities of the Student Support Specialist support these goals.
** ESSENTIAL FUNCTIONS
** UR Scholars Management:
* Facilitate smooth coordination between UR Scholars, hospital partners, and internal departments to enhance program success
* Collaborate closely with URMC hospital partners to coordinate scheduling of mentoring sessions and job fairs for UR Scholars
* Provide timely responses to Scholars’ questions and connect them with appropriate departments as needed
* Serve as the primary point of contact for UR Scholars regarding loan agreements and loan repayment processes
* Collect and maintain comprehensive data on UR Scholars, including, but not limited to, academic progress, loan status, and program milestones
* Generate regular reports on UR Scholars’ status and program outcomes for appropriate stakeholders
* Ensure data accuracy and confidentiality in accordance with institutional policies and regulations
* Support continuous improvement of the UR Nursing Scholars program through feedback and process evaluation

Career Pathways Training (CPT) Management:
* Serve as the primary point of contact for all students enrolled in the Career Pathways Training (CPT) program, providing guidance, support, and program information.
* Liaise regularly with Workforce Investment Organizations (WIO) partners including 1199 SEIU, Finger Lakes Performing Provider System (FLPPS), and Caring Gene to confirm student participation in the program
* Track student progress,…