Student Transitions & Success Program Director

Location: City of Rochester

Student Transitions & Success Program Director page is loaded## Student Transitions & Success Program Director locations:
Lattimore Halltime type:
Part time posted on:
Posted Todayjob requisition :
R267382

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
** Job Location (Full Address):
** 435 Alumni Rd, Rochester, New York, United States of America, 14627
** Opening:
** Worker Subtype:

Regular Time Type:

Part time Scheduled Weekly

Hours:

20

Department:200199 Academic Excellence

Work Shift:

UR - Day (United States of America)
Range:

UR URG 113 HCompensation Range:$37.12 - $55.68
* The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
*** Responsibilities:
** The Student Transitions & Success Program Director is an experienced higher education professional who develops the foundation for a new Student Transitions & Success Office—an academic unit that will oversee, coordinate, and standardize student time away experience (pertaining to leaves, withdrawals, returns and readmissions) and re-entry to the University. This position will lead the development and implementation of a comprehensive framework to support students taking or returning from a leave of absence or withdrawal.

Responsibilities include defining the office’s structure and processes; coordinating individualized student support plans in collaboration with campus partners; and managing communication and reengagement for students during their time away and upon reentry. The role will also develop programming to assist students’ transitions, foster cross-campus collaboration, and establish systems for tracking, data collection, and assessment. Through process development, communication, stakeholder engagement, and ongoing evaluation, this position will help create a cohesive, student-centered approach to time away and return processes.
The role is tasked with conducting a comprehensive review of existing practices and policies, engaging key stakeholders, and developing the structures, policies, and resources necessary to launch the office. This role requires expertise in academic policy, case management, and organizational design in higher education. This role is positioned within Academic Excellence with scope across all schools of the University, with an initial focus on undergraduate students.

This position reports to the Interim Assistant Vice Provost, Strategy and Operations, through the Office of the Senior Vice Provost of Academic Excellence and operates with the autonomy and authority necessary to implement processes and uphold university policies consistently.  Length of engagement: 9 months (with potential extension)
** ESSENTIAL FUNCTIONS
**** Framework Development
*** Outline the role of the office, future Director and office staff in providing individualized student support plans (clinical, academic, financial, social).
* Recommend processes for documentation, provider communication, appeals, and review panels.
* Define protocols for working with international students (visa documentation, I-20 letters).
** Student Support & Case Management
*** Interact with students, parents, faculty, staff, and other members of the University community in order to collect and share information, make referrals, handle challenging situations, and organize program activities. Regularly manages highly sensitive matters with the University Community.
* Working with CAS advisors coordinates the development of individualized Student Success Plans for students during their time away, monitors progress, and assists students during the transition back to the University
* Coordinate communications with students during their time away to ensure students are proactively addressing the difficulties they experienced while they were enrolled
* Manages the reengagement process for students
* Works collaboratively with offices across the university to best assist students taking and returning from a Leave of Absence or Withdrawn status
* Facilitates student referrals to Financial Aid, Bursar, University Health Services, University Counseling Center, Academic Departments, and other relevant offices
* Assist students and families who need help navigating campus resources.
** Engagement & Programming
*** Develops and implements programming for students who are reentering the University to support their transition, build community and ensure connection to campus resources.
*…