Technical Sales & Applications Engineering Manager – North America

About Gleason

With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e‑mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine and many other industries.

• Excellent benefits package including a 6% Company 401(k) match
• Flexible scheduling
• Tuition Assistance Program
• Employee Assistance Program
• Formal and informal Development opportunities.

Thanks to KISSsoft Gear Design Software for optimizing gears and designing gearboxes

Around 40 engineers, marketing specialists, software developers, translators, mathematicians, and sales engineers work closely and collegially together in Switzerland, USA, Korea, and Slovenia. As part of the Gleason Group, KISSsoft AG develops, distributes and trains users of a globally acclaimed CAE software for the design of gearboxes and optimization of gears. KISSsoft AG is a "hidden champion" and one of the global top players in our niche.

In our business development activities, we pursue the following overall objectives

• Strengthen KISSsoft Gear Design Software reputation and drive software sales by explaining our products on a technical, user‑benefit, and merit basis.
• Provide technical know‑how to our prospects, customers and partners in the areas of transmission, gearbox, gear and bearing technology.
• Strengthen trust with future and existing licensees trust in our expertise and products, thereby advancing the license business.
• Conduct technical software demos, provide benchmark calculations, execute engineering projects, monitor our competitors and present at conferences.

100%, immediately, two direct reports, reporting to Managing Director of KISSsoft AG, Switzerland

• Define and execute a strategic approach to grow KISSsoft business (software sales, engineering projects, training and consultancy) in USA and Canada in collaboration with management and your reports.
• Develop and pursue business opportunities in the areas of software license sales, engineering projects, consultancy, license updates and training. Write, submit, follow up and negotiate commercial quotes.
• Guide prospective customers through the software evaluation process, informing them about its benefits, training requirements, functionality and licensing models.
• Be the first and often single point of contact for prospects, customers and partners for any question, be it technical, commercial, or organizational. Thereby, you build a solid rapport, generate trust and ultimately the willingness to invest in KISSsoft licenses.
• Advance consultancy and engineering services in the domain of technology reviews, gear optimization and system design.
• Gather market insights, analyze and report trends, understand licensees’ needs, visit accounts, set targets, compare to as‑is situation, plan and implement corrective and promotional actions.
• Demonstrate our products, associated theory and application cases through webinars to a global audience. Publish papers of theoretical and software related nature in journals and magazines.
• Interact with marketing team in Switzerland, co‑plan and execute promotion. Represent the company and products at trade shows, exhibitions and conferences, building up personal relationships and generating new contacts.
• Strengthen ties with universities using KISSsoft in the education of our next generation of customers.
• Teach other Gleason employees on the advantages, application, theory and usage of KISSsoft. Present additional revenue opportunities and enabling them to introduce KISSsoft as part of the total Gleason portfolio.
• Present and advance your own ideas to increase license sales, customer relationships and our expertise, knowledge and reputation. Report on software development requirements based on market…