Associate Service Engineer

The Opportunity

Quidel Ortho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world‑leading in vitro diagnostics company with award‑winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

As we continue to grow as Quidel Ortho, we are now looking for an in‑house Associate Service Engineer to join our team. This position is ideal for someone with an Associate's degree in Electronics, Electrical/Mechanical Engineering, or a related field, who is eager to apply their knowledge and skills in a dynamic, real‑world setting. The in‑house Associate Service Engineer will be integral to our operations, working on the refurbishment of certified analyzers to ensure the highest quality products are delivered to our customers worldwide.

This role encompasses various aspects of the production process, including inspection, rebuilding, testing, and packaging, and offers the opportunity to be a part of a team that values innovation and quality.

This position is located in Rochester, NY.

• Independently install, operate, maintain, repair, and modify electromechanical equipment.

• Perform detailed repair and maintenance tasks on electromechanical equipment following established procedures.

• Diagnose and resolve technical issues, ensuring high‑quality standards are met.

• Complete and manage Device History Record documents to ensure full traceability and compliance with regulatory standards.

• Uphold all documentation in alignment with regulatory requirements and company procedures.

• Identify and report nonconformance, contributing to corrective actions.

• Achieve and maintain required certifications, with a commitment to ongoing professional development.

• Undertake other duties as assigned, contributing to the team's success.

Required:

• Associate’s Degree in Electronics, Electrical/Mechanical Engineering, or a related Technical discipline.

• Ability to apply technical knowledge effectively, demonstrating competence in electromechanical systems, chemistry, computer science, or other relevant fields.

• Willingness to travel up to 10% for field training and professional development.

• Excellent team collaboration skills, with the ability to interact effectively with peers and cross‑functional teams.

• Strong organizational, written, and verbal communication skills.

• Capability to efficiently manage time and prioritize tasks to meet deadlines.

Preferred:

• Previous experience in a related field, including internships or cooperative education programs.

• Familiarity with manufacturing, laboratory, or warehouse environments.

• Experience with regulatory compliance and documentation in a technical setting.

• Internal Partners: Collaborate closely with Equipment Manufacturing Operators, Quality Engineers, Field Engineers, Customer Service, and Warehouse personnel.

• External Partners: Engage with Material Suppliers and Customers to ensure seamless service delivery.

This role is based in a setting that encompasses manufacturing, laboratory, and warehouse elements, requiring the ability to stand and walk for extended periods and occasionally lift up to 75 lbs. It includes travel for field training and the regular assembly and disassembly of laboratory equipment, sometimes involving the use of chemicals for final product testing.

The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data.…