Edge Cloud Support Engineer; Tier I
Listed on 2026-10-31
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Engineering
Fastly, Inc. is seeking a Customer Support Engineer, Tier I, to join our three-tiered team. You will learn the issue management process end to end and work with Tier II/III engineers, Engineering, and partner teams to deliver timely, accurate assistance.
You will focus on delivery configuration (VCL), caching, HTTP behavior, and the Fastly Control Panel, with growing exposure to serverless Compute. This entry-level role includes after-hours incident response and occasional on-call rotations.
We have an opening for a Edge Cloud Support Engineer (Tier I) in New York, NY, United States within Sales, IT & Technology.
We appreciate your interest in this position.
Join Fastly, Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Edge Cloud Support Engineer (Tier I) role at Fastly, Inc., based in New York, NY, United States.
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