Parts Specialist
Listed on 2026-01-02
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Entertainment & Gaming
Customer Service Rep
Location: City of Rochester
Overview
Parts Specialist I provides counter service to Rochester Transit employees who need parts/equipment to perform their jobs. The role includes inventory control, data entry in inventory systems and customer service. Hourly pay rate: $19.00 - $22.00/hr.
Responsibilities- Provide quality customer service:
- Attention to detail
- Meet and greet customers
- Review supplied requisition forms for proper completion (signatures, timestamps, part numbers, descriptions, quantities)
- Answer questions regarding availability of parts
- Ask appropriate questions to ensure correct parts are researched and provided
- Inform customers when requested parts are available
- Maintain records of inventory, purchases, sales
- Data Entry Requirements:
- Assist in generating invoices for customer requisitions in the inventory system
- Assist in entry of vendor receiving documents in the inventory system
- Inventory Management Requirements:
- Assist in performing weekly inventory cycle counts
- Assist in performing counts during Wall to Wall inventories at site
- Identify and evaluate multiple suppliers to source parts at the best price‑to‑quality ratio
- Other Requirements:
- Follow established guidelines for vehicle and equipment maintenance
- Provide 24‑hour support at the RGRTA location during emergencies
- Assist with inventory research projects as requested
- Adhere to required procedures
- Participate in the SCM continuing training program
- Assist with Store Manager and Store Supervisor duties as assigned
- 1 year computer experience
- 24‑hour availability
- 1 year experience with auto or heavy duty truck parts
- Medium work:
Exerting up to 50 lbs of force occasionally, up to 20 lbs frequently, or up to 10 lbs constantly to move objects. - Work performed in storerooms, warehouses, vehicles, and sites with uncontrolled temperatures, dirt/dust/damp conditions, and vehicles traveling to sites.
- Physical activities include driving, lifting, reaching, sitting, standing, stooping, and walking.
- Credit Check
- Criminal Check
- DMV Check
- Other customer checks may occur
- Driver's License required
MANCON participates in E‑Verify. For information regarding E‑Verify, contact the Department of Homeland Security at 888‑464‑4218.
Equal Opportunity EmployerMANCON is an Equal Opportunity Employer. MANCON will not discriminate based on race, color, age, sex or gender, gender identity, sexual orientation, religion, national origin, veteran status, genetic information, disability, or membership in any other protected class. Questions and concerns can be directed to .
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