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Loan Collections Specialist - Delinquency Recovery

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Five Star Bank
Full Time position
Listed on 2026-10-07
Job specializations:
  • Finance & Banking
    Loan Servicing, Banking & Finance, Banking Operations, Loan Officer / Lending
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Five Star Bank in Rochester, NY is hiring a Consumer Loan Collections Specialist to manage delinquent accounts and work with borrowers to establish repayment plans. This full-time role focuses on reducing delinquencies while maintaining compliance with FDCPA and bank policies.

The position emphasizes strong communication, negotiation, and analytical skills, with daily call targets and collaboration with branches and servicing teams to sustain positive customer relationships.

Consider building your career as a Loan Collections Specialist
- Delinquency Recovery at Five Star Bank.

We appreciate your interest in this position.

Join Five Star Bank and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Loan Collections Specialist
- Delinquency Recovery role at Five Star Bank, based in City of Rochester, NY, United States.

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