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Recovery Specialist — Client-Facing Collections

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Koncert
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 30000 - 33000 USD Yearly USD 30000.00 33000.00 YEAR

Job Description & How to Apply Below

Position: Payment Recovery Specialist — Client-Facing Collections
Location: City of Rochester

Koncert in Rochester, NY seeks a Recovery Representative to join the Collections & Payment Recovery team. This contract-to-hire role focuses on resolving returned payments, researching account issues, and recovering outstanding balances.

You will handle inbound calls, explain options, and work with internal partners while following FDCPA and NACHA guidelines. Strong communication and multitasking in a fast-paced environment are essential.

For the Payment Recovery Specialist — Client-Facing Collections position at Koncert, we are reviewing applications now.

The following opportunity is for a Payment Recovery Specialist — Client-Facing Collections with Koncert.

Our organisation is growing, and we are hiring a Payment Recovery Specialist — Client-Facing Collections in City of Rochester, NY, United States.

This opportunity is for the Payment Recovery Specialist — Client-Facing Collections role at Koncert.

We are seeking a motivated Payment Recovery Specialist — Client-Facing Collections to join Koncert in City of Rochester, NY, United States.

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