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Youth Care Professional III Critical Time Transition Program

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Hillside Family of Agencies
Full Time position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Mental Health
  • Social Work
    Mental Health
Salary/Wage Range or Industry Benchmark: 19.5 - 28 USD Hourly USD 19.50 28.00 HOUR
Job Description & How to Apply Below
Location: City of Rochester

Overview

The Youth Care Professional III delivers relationship-based, competence-centered, and trauma-informed solutions to youth and families to help them reach their full potential. This position mentors and trains Youth Care Professional I staff and performs shift charge responsibilities. The Youth Care Professional III functions with independence and can be depended upon for resolution of more complex issues.

Essential Job Functions
  • Engage youth and families in trust-based, productive relationships to help them prepare for transitions, interact in the community, and promote respect and independence.
  • Develop and execute treatment and behavior management plans designed to assist youth and their families to achieve their goals and objectives.
  • Manage youth and family activities within an individual or group dynamic.
  • Supervise youth receiving services according to established program standards.
  • Maintain a clean and welcoming living environment where youth are encouraged to learn and practice daily living skills such as household chores and laundry.
  • Respond to resident emergencies and safety issues in compliance with agency and regulatory mandated reporting protocols.
  • Recognize and address dysregulated youth behavior and demonstrate proficiency in behavior management, crisis de-escalation/intervention techniques, and physical interventions (holds) when needed, consistent with Therapeutic Crisis Intervention (TCI) protocols in life or limb situations.
  • Mentor and train Youth Care Professional I staff.
  • Maintain awareness of procedures relating to emergencies.
  • Complete and maintain documentation in medical record systems and daily logs to meet program requirements.
  • Oversee staff paperwork.
  • Provide life skills and social skills training for youth and families.
  • Serve as an adult role model for youth and families in communication, hygiene, appearance, self-management, response to stress and challenges, and positive relationships with others.
  • Manage special team projects.
  • Perform a wide variety of support tasks including transportation, as required.
  • Perform shift charge responsibilities.
  • Employees may be required to perform other duties as assigned.
Education & Experience
  • High School Diploma or GED required
  • Minimum 18 months’ work experience in a residential care environment required
Special Requirements
  • CPR certification required or obtained within 60 days of hire.
  • Unrestricted, valid New York State driver’s license for a minimum of 1 year with a clean driving record and insurance that meets agency standards preferred.
Knowledge, Skills & Abilities

In addition to the Hillside professional competencies for effective communication, personal excellence, cultural competence, relationship-building, and decision making, the following occupational competencies must be demonstrated:

  • Demonstrate emotional competence and good judgment to build productive relationships with children, youth, staff, and family while implementing required rules, expectations, and routines.
  • Ability to complete all required documentation in a timely fashion according to policies and regulations to facilitate effective program management and outcomes.
  • Ability to recognize and address escalating and dysregulated youth behavior and utilize training in behavior management and Therapeutic Crisis Intervention (TCI), including physical interventions in life or limb situations.
  • Demonstrate problem-solving and conflict resolution skills with self and others.
  • Commitment to ethical and professional conduct towards all.
Physical Demands & Work Environment

The physical demands described here are representative of those required to perform essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to work variable schedules including evenings and weekends.
  • Occasional sitting, standing, walking, driving, balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching, running, and twisting as specified by the role.
  • Weekly lifting up to 50 lbs. and carrying up to 55 lbs., with additional limits for specific tasks.
  • Manual dexterity required for grasping and fine manipulation.
  • Exposure to temperature changes, dust, fumes, gases, or chemicals.
  • Protective gear as required: closed-toed shoes, PPE, and gloves for toileting and food preparation.

Compensation The pay range is $19.50 - $28.00 per hour, based on experience. This may include regional and/or department premiums.

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