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Shelter Worker​/Resident Assistant - Women's Shelter; On Call

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: The Salvation Army USA Eastern Territory
Full Time, Per diem position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Community Health, Family Advocacy & Support Services
  • Social Work
    Community Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below
Position: Shelter Worker/Resident Assistant - Women's Shelter (On Call)
Location: City of Rochester

Shelter Worker/Resident Assistant - Women's Shelter (On Call)

1 day ago Be among the first 25 applicants

Pay Range

This range is provided by The Salvation Army USA Eastern Territory. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay

$17.00/hr - $17.00/hr

Under the direct supervision of the Program Manager, the Resident Assistant will provide support to Hope House residents and create a hospitable and safe environment in the shelter.

Responsibilities
  • Provide support to shelter residents.
  • Monitor the activities of the residents within the shelter environment. Complete daily Shift log checklist during your shift. Review and record the Communication Log each shift.
  • Conduct security wanding upon resident admission, as well as random wand checks.
  • Monitor the physical facility by making rounds every half hour and conducting periodic inspections to ensure rooms are clean, facility is secure and that clients are abiding by house rules.
  • Make referrals to alternative emergency shelter providers when Program beds are unavailable.
  • Maintain basic record keeping responsibilities. This includes performing electronic intakes in the database and completing accurate time sheets in a timely manner.
  • Check your individual work email daily.
  • Attend and participate in monthly Staff meetings/Resident meetings.
  • Attend relevant In-Service training/conferences, as requested.
  • Complete all mandatory training (in-person and online) in a timely manner.
  • Clean linens, maintain cleanliness of the facility (inside and perimeter).
  • Other duties as assigned.
Qualifications
  • Minimum of High School Diploma/GED will be reviewed. Associated Degree preferred.
  • Crisis intervention, interpersonal and communication skills needed.
  • Ability to work in a continually changing and challenging environment.
  • Flexibility in personal work schedule. Must be available for relief hours as needed.
  • Basic computer skills required for completion of intakes, time sheets, email, daily logs.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Administrative
Industries
  • Non-profit Organizations
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