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Access Associate

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Rochester Regional Health
Full Time position
Listed on 2026-01-26
Job specializations:
  • Healthcare
    Medical Receptionist, Healthcare Administration
  • Administrative/Clerical
    Medical Receptionist, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

SUMMARY

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS:
Full-time, Evenings

LOCATION:

UMMC - North Street Campus DEPARTMENT: UMMC ADMISSIONS

SCHEDULE:

3p - 11p, Monday - Friday and Every other weekend ATTRIBUTES
  • 2 year degree or equivalent combination of education and work experience preferred
  • Intermediate computer skills
  • Excellent customer service and communication skills
RESPONSIBILITIES
  • Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
  • Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
  • Billing & Payments. Collect and process payments when applicable
PHYSICAL REQUIREMENTS

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE

$17.85 - $19.50

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Position Requirements
10+ Years work experience
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