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Peer​/Family Advocate Lead

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: 001 University of Rochester
Full Time position
Listed on 2026-10-04
Job specializations:
  • Healthcare
    Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 20 - 27 USD Hourly USD 20.00 27.00 HOUR
Job Description & How to Apply Below

As a community, the University of Rochester is defined by a deep commitment to Meliora
- Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:
Worker Subtype:
Regular Time Type:
Full time Scheduled Weekly

Hours:

40 Department: 500130 Psychiatry SMH Addiction Psych

Work Shift:

UR
- Day (United States of America) Range: UR URCA 205 H Compensation Range: $20.30 - $27.41 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

With some latitude, works individually with patients in both an inpatient and an outpatient setting under the direction of clinical staff that has overall responsibility for the patients' safety and treatment. Orients new peers, participates in the hiring process, trains peer interns, and carries other lead responsibilities. Provides services that empower individuals who receive substance use disorder (SUD) and/or co-occurring disorder (COD) services to regain personal control over their lives and over their own recovery process.

Provides a role model for patients and helps them to learn to engage in recovery-oriented activities and integrate into the community. Reports directly to Clinical Supervisor of Outreach services. Is tasked with orienting new peers, participating in the hiring process, training peer interns, and other lead responsibilities listed below.

  • Assists patients in identifying and practicing individualized skills to deal with their SUD/COD symptoms.
  • Engages patients by building rapport and trust.
  • Interacts with patients as a peer and shares common experiences.
  • Facilitates patients' exploration and understanding of their SUD/COD symptoms and assists patient in identifying areas in which they need support.
  • Assists patients in identifying their own individual warning signs of relapse and in identifying and developing specific, individual coping strategies.
  • Assists patients in developing a crisis plan and crisis management skills.
  • Convenes and facilitates self-help groups and activities.
  • Teaches self-help techniques and self-help group process skills to patients.
  • Facilitates the establishment of peer support networks, natural supports and social support systems (which may include attending with and transporting patients to self-help meetings and other supportive recovery activities using clinic’s fleet vehicles).
  • Helps patients develop assertiveness and communications skills in order to facilitate their active participation in the treatment planning process.
  • Assists patients in carrying out tasks defined in their treatment plans.
  • Teaches patients skills in daily living, learning, working, socializing, recreating, parenting and/or other skills that are relevant to the individual's recovery goals.
  • Initiates outreach engagement in the community with established patients and in Strong Memorial Hospital units with identified potential patients.
  • Teaches patients how to negotiate bureaucracies and service systems.
  • Provides entitlement information and teach patients how to advocate for themselves in obtaining entitlements.
  • Assists patients in identifying and learning how to exercise their rights.
  • Provides education and training on patient issues and perspectives to mental health and generic human services providers.
  • Supports the completion of satisfaction surveys by patients and families.
  • Facilitates monthly group supervision and documentation of meeting notes.
  • Engages in relationship building and management with community and governmental partners as needed to further the reach and impact of peer support services and programming.
  • Oversight of peer support services scheduling and schedules.
  • Completes weekly data tracking of SDoH surveys and entry into e-record.
  • Provides and supports ongoing education and training.
  • Educates program participants and staff about various modes of recovery.
  • Participates in Educational Committee.
  • Actively pursues development of professional…
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