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Adult Care Facility Surveyor​/Investigator

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Walrath Recruiting, Inc.
Full Time position
Listed on 2026-10-15
Job specializations:
  • Healthcare
    Public Health
Salary/Wage Range or Industry Benchmark: 52000 - 75000 USD Yearly USD 52000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

  • Primarily are in the field approximately 50-60% of the time.
  • Conduct recertification surveys and investigation activities as assigned.
  • Follow all clients’ established protocols pertaining to the assigned investigation or survey, including but not limited to:
  • Interviewing residents, staff, and witnesses
  • Conducting records reviews
  • Site inspection
  • Survey and investigation closure process.
  • Document all survey and investigation activities in the appropriate data system(s) following all documentation timeline criteria.
  • Participate in closures and emergency events as assigned.
  • Attend and complete all training, both in person and remotely, as required.
  • Obtain Surveyor Minimum Qualifications Test Certification within one year of employment.
Qualifications:
  • Social Worker with a master’s degree in social work or master’s degree in a related field with one (1) year social work experience or a Bachelor’s Degree in social work plus thirty (30) graduate credits; or a Bachelor’s degree in a field related to social work with two (2) years of survey or investigation experience or;
  • Pharmacist, currently licensed and registered in New York State to practice pharmacy, with one year (1) of survey or investigation experience or;
  • Dietitian-Nutritionist currently registered in New York State with one (1) year survey or investigation experience or;
  • An individual with a bachelor’s degree in dietetics with satisfactory completion of the requisite dietetic internship having taken place in a healthcare facility or;
  • New York State licensed private investigator, currently licensed and registered or;
  • New York State police officer with two (2) years of investigation experience or;
  • Surveyor Minimum Qualifications Test Certification, preferred.
  • Ability to work both independently and as a part of a team.
  • Ability to think critically, incorporating multiple factors into larger concepts.
  • Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures.
  • Ability to effectively use active listening and interviewing skills.
  • Superior organizational and interpersonal skills.
  • Ability to consistently interact with individuals, family members, guardians, provider staff, and others appropriately, professionally, and respectfully.
  • The ability to function as a part of a diverse work team.
  • Exceptional strength in strategic thinking, analysis, problem-solving, organizational leadership, and collaboration.
  • Demonstrated ability to establish and execute defined goals and objectives to ensure compliance with performance measures.
  • Strong verbal and written communication skills.
  • Compassionate and people oriented.
  • Proficient with MS Office:
    Word, Excel, Outlook, PowerPoint.
  • Must have a reliable internet connection.
  • Must have a valid driver’s license and reliable transportation to travel to on-site facility and regional office locations.
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