Wellness Attendant - Waldorf Astoria

Job Description – Wellness Attendant – Waldorf Astoria New York

Job Number: HOT0C7LL

The Waldorf Astoria — New York
301 Park Avenue
New York, NY 10022

After undergoing a transformative restoration,
Waldorf Astoria New York is set to reignite its magnetic allure. The hotel seeks a Wellness Attendant to unveil a new era of luxury that embodies the spirit of New York City. With 375 rooms, 375 Private Residences, 40,000 square feet of event space, a holistic spa and wellness program, and a celebrity chef partnership,
Waldorf Astoria New York creates unforgettable experiences for discerning travelers.

As a Wellness Attendant, you will play a vital role in maintaining the pristine and serene environment of our spa and fitness centers, ensuring that every guest experiences the highest level of relaxation and rejuvenation. Your responsibilities include:

• Maintain the cleanliness and presentation of all spa and fitness areas, including locker rooms, treatment spaces, relaxation lounges, and workout facilities.
• Ensure that all towels, robes, and guest amenities are replenished and presented to the highest standard.
• Assist in maintaining a calm and inviting atmosphere, upholding the luxurious ambiance expected in world‑class spa and fitness facilities.
• Respond promptly and graciously to guest requests, ensuring that their needs are anticipated and met seamlessly.
• Work closely with the spa and fitness teams to support smooth daily operations, assisting in setup and restocking as needed.
• Ensure compliance with health, safety, and sanitation regulations, maintaining an impeccable level of cleanliness.
• Provide genuine hospitality and a warm demeanor, creating a welcoming and professional environment for all guests.

Rate of pay: $29.90 – $39.87 per hour, based on applicable experience.

• Deep appreciation for luxury hospitality and passion for creating immaculate, welcoming environments.
• Attention to detail and commitment to maintaining Forbes 5‑Star standards of cleanliness and presentation.
• Proactive and self‑motivated, ensuring guest areas are always pristine and well‑stocked without direction.
• Ability to work efficiently and gracefully in a fast‑paced, guest‑facing environment.
• Warm and professional demeanor, embodying the highest level of guest service excellence.
• Physical ability to stand, walk, bend, and lift throughout the shift.
• Full availability, including mornings, evenings, weekends, and holidays.