Lead Guest Service Representative; Motel Front Desk Agent, PT
Job in
700 Commons Way, Rochester, NY 14623, United States, Rochester, Monroe County, New York, 14623, USA
Listed on 2026-09-07
Listing for:
Studio 6 Rochester Henrietta NY
Part Time
position
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Listed on 2026-09-07
Job specializations:
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Hospitality / Hotel / Catering
Front Desk/Receptionist, Hospitality & Tourism, Hotel Front Desk, Hotel/Hospitality Sales
Job Description & How to Apply Below
Studio 6 Rochester Henrietta NY, is looking for a friendly, professional, and customer-focused Guest Service Representative (Front Desk Agent) to join our team. You will be the first point of contact for our guests and play a key role in delivering exceptional guest experiences while ensuring smooth front desk operations.
Key Responsibilities
• Greet and welcome guests in a friendly and professional manner
• Handle guest check-ins, check-outs, reservations, and room assignments
• Process payments, maintain accurate guest records, and balance cash transactions
• Answer phone calls, respond to guest inquiries, and provide information about hotel services
• Resolve guest concerns and complaints promptly and professionally
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
• Monitor room availability and update reservation systems accurately
• Follow all hotel policies, procedures, and brand standards
Requirements
• Previous hotel front desk, customer service, or hospitality experience preferred (not required — we will train)
• Excellent communication and interpersonal skills
• Basic computer and data entry skills
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and problem-solving skills
• Flexible availability including weekends, holidays, and overnight shifts if required
• Must be authorized to work in the United States
What We Offer
• Competitive hourly pay
• Health, dental, and vision insurance (full-time employees)
• Paid time off and holiday pay
• Employee discount on hotel stays
• Opportunities for advancement within the company
• Supportive team environment
How to Apply
Apply directly below through this job posting or visit the front desk at Studio 6 Extended Stay Indianapolis, Indianapolis, IN to pick up an application. We review applications on a rolling basis and encourage you to apply today!
Position Requirements
Less than 1 Year
work experience
Contact Information
Contact Name: Studio 6 Rochester Henrietta NY
Contact Phone: 1 972-942-8577
Preferred method of contact: Email with CV via Application Box below.
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